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Lost/Stolen Card

What to do if your card is lost or stolen

You have 2 x options here (please promise us you'll action immediately!)

1. You can place a temporary block (or unblock) on your card from your Currency Pass account.

2. Call us 24/7 on +61 (2) 8974 0856 and if your card is lost, we'll suspend it - and if it's stolen, we'll close it to prevent fraud.

If you need emergency $$ you'll need to give us a call so we can check you're eligible and let you know where your nearest pick up location is.

 

Overseas Contact Numbers

UK – 0800 056 0572
USA/Canada – 1877 465 0085
Japan – 00531 780 221
Thailand – 001800 442 212
New Zealand – 0800 444 691
Hong Kong – 800 966 321
South Korea – 00798 4434 1279
Other countries – +44 207 649 9404